Contact Riviance HVAC. We're Ready When You Are
- ★★★★★ 30+ Reviews on Google
- Licensed & Insured in Michigan
- Certified HVAC Technicians
- 24/7 Emergency Service
CONTACT
Get Connected With Us
Contact Riviance HVAC Ann Arbor for same-day heating and cooling service. Call us at (734)450-5658, request a free estimate, or book online — available 24/7.
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info@riviancehvac.com
(734)-450-5658
Working Hours
- 24/7
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Emergency HVAC Service Call Don't Wait
If your furnace has stopped heating, your AC has failed during a heat wave, or you smell gas near your HVAC equipment — don’t submit a form. Call us directly at [phone]. Our 24/7 emergency line connects you to a technician, not a recording. We cover all of Washtenaw County and our goal is to be at your door within 1–2 hours for genuine emergencies.
Our Service Area
We serve Ann Arbor and the surrounding communities across Washtenaw County. Click your city for area-specific information:
You can also find us and read our customer reviews directly on our Google Business Profile
What to Expect When You Contact Us
We know that calling an HVAC company can feel like a gamble — you never quite know if you’re going to get an honest answer or a sales pitch. Here’s exactly what happens when you reach out to Riviance:
When you call: A real person answers — not a recording, not a call center. We’ll ask a few quick questions about your system and your situation, and give you an honest first assessment of what we think is going on before we even schedule a visit.
When we schedule: We give you a real time window — not a 4-hour range that leaves you stuck at home all day. We show up when we say we will.
When we arrive: Our technician introduces themselves, puts on shoe covers, and goes straight to the system. They diagnose the issue, explain what they found in plain language, and give you a written estimate before touching anything. You approve the work before it starts.
After the job: We test the system thoroughly, walk you through what was done, and clean up completely before we leave. You’ll also receive a service report documenting the work for your records and warranty purposes.
Frequently Asked Questions — Contacting Riviance
We typically respond to form submissions within 1–2 hours during business hours. For urgent or emergency situations, please call (734)450-5658 directly — that's the fastest way to reach us and connects you immediately to a technician.
Yes. Free estimates are available for all new installations and major repairs. We'll assess your system, explain our findings, and give you a written estimate — no obligation, no pressure to decide on the spot.
Yes. You can reach us by text at [phone] for non-emergency inquiries. For emergencies, please call rather than text to ensure the fastest possible response.
Yes. Our 24/7 emergency line connects you directly to a technician — not an answering service, not a voicemail box, not a callback queue. Real help at any hour.
Yes. Riviance HVAC provides full bilingual service in English and Arabic. Mention your language preference when you call or in the form message field and we'll make sure the right team member handles your call.
One Call. Real Answers. Same Day.
We’re based in Ann Arbor and within 30 minutes of every city in our service area. Whatever your HVAC situation, we’re ready to help.
Riviance HVAC — Ann Arbor's Trusted Heating & Cooling Company